Will my order need to be signed for when it arrives?

Yes. All orders must be signed for upon receipt and cannot be left without a signature. If our carrier calls when you are not at home they will leave a calling card so you can contact them to arrange a mutually convenient delivery time.

What happens if I’m not in for my delivery?

Our carrier deliveries will go back to your local sorting hub and a card will be put through your letterbox with a collection reference. Please follow the instructions on this card to reschedule your delivery.

Do you deliver to BFPO PO BOX?

Unfortunately our courier does not currently accept BFPO or PO BOX addresses.